The MBTA is not just about the subway; its bus network is arguably a more important part of the system, reaching more people and providing rapid transit for neighborhoods that have no access to trains. Yet, as the MBTA writes:
Nearly 450,000 people in 50 communities rely on MBTA bus service every weekday. Recent research has shown that despite efforts to meet the needs of bus riders, there are still significant gaps in service. To fill these gaps and provide the level of service our customers expect and deserve, we will be working within these communities over the next few years.
Today, I provided feedback to the MBTA’s “Better Bus Project” listening tour. I ride buses regularly to get around in Somerville and I certainly think service can be improved, notably by improving schedules and frequency.